FAQ’s

Shipping Basics

You choose the shipping method from our list of options on the checkout page. We use Canada Post, Purolator, UPS, Federal Express, and Canpar.

Currently, we do not ship anywhere outside of Canada.

Payments

We accept all legal credit cards.

Yes, we accepted any legal credit cards

Sales taxes are mandatory and are based on Canadian provincial regulations. These are calculated on the checkout page

Returns

Please contact customer service at ibhrefund@iconbest.com

We try our best to process your refund within 5 to 7 business days.

Follow the instructions on the order page.

Contact

Still have questions?